How To Choose The Best Carpet Cleaning Company

Tips to Find A Reliable Carpet Cleaner

How To Choose The Best Carpet Cleaning Company

Choosing a carpet cleaning company can be an overwhelming task. With so many options to pick from, how do you know which one is right for you?

Here are some key questions to ask potential companies before making your decision.

Understanding what to look for will help you find a company you can trust to effectively clean your carpets.

1. What Services Do They Offer?

Not all companies offer the same services. Be sure to ask what is included in their cleaning package. Many companies will offer a basic vacuuming along with spot treatment. However, others provide a deeper clean with services like:

  • Steam cleaning
  • Dry cleaning methods
  • Sanitising treatments
  • Pet odor and stain removal
  • Upholstery and rug cleaning

Look for a company that provides the type of carpet cleaning services you need. If you have pets or young children, treatments to reduce allergens or remove set-in stains are ideal.

2. Are They Certified and Licensed?

Reputable companies should have all the proper certifications and licenses required in your state. Ask to see proof of certification, licensing, and insurance. This protects you in case any damage occurs or something goes wrong.

Certifications through organizations like the IICRC (Institute of Inspection, Cleaning and Restoration Certification) also demonstrate the company’s commitment to education and professional standards.

3. Do They Offer Quotes and Estimates?

Get estimates from at least 2 or 3 companies before deciding. Many will provide free quotes and estimates either over the phone or through an on-site visit.

Compare their rates and what is included. Ask about any additional fees for things like carpet protectors, spot treatments, or furniture moving. Avoid companies that won’t give advice or try high-pressure sales tactics.

4. What is Their Guarantee?

Choose a company that stands behind their work with a warranty. Many companies offer warranties if you aren’t completely satisfied with the quality service provided.

This demonstrates they are confident their pro cleaners can get the job done right. Be sure to get any assurance in writing.

5. Are They Established and Local?

Look for an established local company with a good reputation in your area. They will be familiar with your local carpet types and any climate or regional issues. Check reviews and ask for referrals from past clients.

Additionally, a local company is convenient if any follow up or questions come up after the cleaning. Reputable local companies often rely heavily on word-of-mouth referrals.


Company ACompany BCompany C
Offers steam carpet cleaningDry cleaning methods onlyBasic vacuuming and spot cleaning
IICRC certifiedLicensed in stateNo certification mentioned
Free on-site estimate$19.99 phone quoteDetails not provided
100% satisfaction guaranteeNo guaranteesLimited satisfaction guarantee
Locally owned for 15 yearsFranchise locationOperates regionally

6. What Methods and Equipment Do They Use?

Tips to Find A Reliable Carpet Cleaner

The methods and equipment an expert cleaner uses are important for effective tidying and long term carpet health. Here are some good questions to ask:

  • Do you use truck-mounted or portable cleansing units? Truck-mounted are more powerful.
  • What type of cleaning solutions do you use? Look for safe, green-certified solutions.
  • Do you use methods like moisture cleaning, dry cleansing, or hot water extraction?
  • What type of tools like groomers or stain removers are used?
  • Do you move furniture or offer furniture moving services?

7. Are They Insured and Bonded?

Always verify the company is fully insured and bonded for any potential damages or accidents. Purifying carpets involves heavy equipment and liquids. Damage can occur even with experienced technicians.

If something goes wrong, like an expensive carpet being ruined, you want to be sure the company can cover costs. Check that employees are fully bonded, licensed and background check for security.

8. Do They Offer Any Additional Services?

Some professional cleaners include extras or add-ons with their sanitising package. Nice extras to look for include:

  • Free move and reset of all furniture
  • Complementary carpet protectors and deodorizers applied
  • Minor floor or rug repairs
  • Door or ceiling tidying
  • Removal of pet waste or biohazards

A full service will leave your home looking refreshed from floor to ceiling!

Trust Your Instincts

When interviewing companies or industries, you will likely get a feel for their professionalism and experience. Don’t ignore red flags like bad online reviews or lack of certification.

Trust your instincts and only hire rug cleaners you feel confident will do a great job. Word of mouth recommendations from family and friends can also point you towards companies with a solid reputation.


How To Hire The Best Carpet Cleaning Company

Choosing a trustworthy and experienced carpet cleaner is well worth your time and investment. Keep these key questions in mind as you evaluate companies.

Seek referrals, check certifications, and find a company that offers a satisfaction pledge for services you need.

Taking the time to do your research will ensure a quality experience and clean home.